At Wanderlust Dive Center we carefully plan our courses, guided dives, equipment rentals and professional training programs to ensure personal attention, safety and high quality service.
To keep our operations clear, fair and professionally manageable, the following cancellation and no-show conditions apply.
This policy applies to all bookings, including recreational dives, guided dives, equipment rentals, SSI training courses and PRO-level programs provided by Wanderlust Dive Center B.V.
By placing a booking, you agree to this policy.
Cancellations are free of charge up to 72 hours before the start of the booked activity, unless otherwise stated in this policy.
Cancellations made within 72 hours before the scheduled start time are charged at 100 percent of the total booking amount.
For cancellations made more than 72 hours in advance where SSI digital course materials have already been activated, the cost of these materials is non-refundable. Activated digital materials remain the property of the student.
A no-show is always charged at 100 percent of the booking amount.
A no-show applies when you:
In all cases, the full amount will be charged.
SSI digital training materials are non-refundable once activated, regardless of the time of cancellation.
Cancellations within 72 hours of the course start date are charged at 100 percent of the course fee.
If a student cannot continue due to insufficient skills, lack of preparation, stress, personal limitations or failure to meet SSI standards, no refund will be issued.
Additional training sessions may be booked at the applicable rate.
Arriving too late to safely conduct the dive is considered a no-show.
For medical cancellations, Wanderlust Dive Center may offer one of the following options:
Failing the medical questionnaire on the day of the activity is considered a no-show.
Wanderlust Dive Center reserves the right to cancel or reschedule activities due to, but not limited to:
In such cases, the customer may choose between:
Activated SSI digital materials remain non-refundable. No additional compensation will be provided.
Wanderlust Dive Center is not liable for circumstances beyond its reasonable control, including but not limited to:
Such circumstances are only considered force majeure when they result in official, verifiable restrictions that objectively prevent travel to Bonaire or make it impossible for Wanderlust Dive Center to safely provide the booked activity.
Authoritative sources include:
Media reports, news coverage or personal concerns do not constitute force majeure.
In the event of force majeure:
Customers must provide appropriate documentation, such as flight cancellation notices or official travel advisories.
No refunds will be issued when participation is not possible due to personal circumstances, including but not limited to:
Cancellations must be submitted via:
The time of receipt determines the official cancellation moment.
This policy is governed by the laws of Bonaire (Caribbean Netherlands). Any disputes will be submitted exclusively to the competent court on Bonaire.
Share your trip details and we'll build your dive plan within hours.
